HIGHGATE LODGE CARE HOME

Residential / Respite / Emergency Placement / Day Care

At Highgate Lodge our mission is to provide the highest level of care for all our residents in a comfortable, safe environment that is truly a home from home.

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Privacy

We ensure all our residents have the right to be undisturbed whenever they wish and where possible manage their own affairs.

Choice

At Highgate we ensure each individual gets the right help and support which enables them to make choices and express preferences.

Independence

We assist residents to take measured risk, to make their own decisions and ultimately act for themselves where capacity allows.

Our Values

We treat each resident as a valued individual to maintain their dignity and effectively fulfil their wishes. We also work together with people who support common values and vision to achieve shared goals. We ensure a comfortable, inclusive and interesting environment, treating people as we would like to be treated ourselves.

Why Us

Our highly experienced staff take a holistic approach to care and we are proud to provide a comprehensive, personal service from your very first enquiry. It is also easy to make friends at Highgate and there is usually something enjoyable going on in one of our lounges. Enjoy the companionship of others or simply relax in the peaceful surroundings of your own room.

Welcome to Highgate Lodge Care Home.

Highgate Lodge is a residential home in a quiet treelined leafy suburb of Walsall, providing first rate care for elderly residents, some of whom have dementia. We provide a safe and homely environment for our residents.

There are many things to consider when looking for the right care home for a loved one, and it is often a stressful time for all concerned. However, there can be many positive aspects to the move.

We offer 24-hour support from care staff, a safe place where individual needs are considered, and the opportunity to make friends and join in with social activities.

Our Staff and what we believe in…

At Highgate Lodge Care Home, we believe in personalised care with dignity.

Care

Here at Highgate all our staff apply a person-centred approach to all aspects of care.

Learning

We continue to learn and remain open to new ideas and approaches that may improve our service.

Communication

Always on-going communication with residents and their families and friends, and between team members.

Training

Staff take part in training according to their roles in the organisation and regulatory requirements.

Adapting

We adjust our service to meet the changing needs of individuals to better suit their needs.

Specialised Support

Staff take part in specialised training that means we are well equipped to support the people in our care.

Services we offer

We offer a range of general and health-related services to our residents. We believe that mental and physical well-being is vital to ensuring a happy and healthy home. Below is a list of services and support available at Highgate Lodge, but if you need anything else just ask and we’ll be happy to help.

• Chiropodists  • Hairdressers  • Opticians  • District Nurses  • GP visits  • Church visits  • Laundry service